On the basis of relevant information and documents, the Department of Competition and Consumer Protection announces a number of contents about the above recall Program, specifically as follows:

General information about the Program

The DeWALT DWS780 Type 21 305mm professional angle saw recall program with manufacturing dates from 2019-04 to 2022-06 for repair and maintenance.

Information about product:

Product: Professional angle saw
Brand: DeWALT
Brand Name: DeWALT DWS780
Model Number: Type 21 305mm
Quantity: 44
Production period: From April 2019 to June 2022

Related businesses:

Representative of DeWALT brand in Vietnam: Representative office of Stanley Works Asia Pacific Pte Ltd in Vietnam, address: Room C1, ground floor, number 19, street 46, Thao Dien ward, district 2, Ho Chi Minh city .

How to execute the Program:

Location: at DeWALT angle saw dealers and retailers

Estimated time of inspection and repair: less than 01 hour

Start time: August 19, 2022

End time: until repairs are completed for all affected products

Product range affected:

The number of affected devices sold in the market is: 44 devices

Number of affected machines in dealer stock: none

Repair cost: The inspection and repair for the affected angle saw products is completely free of charge.

Reason for recall for repair/replacement and update

Symptoms and warnings: In some cases, parts of the DeWALT DWS780 305mm angle saw rear guard assembly may break or come apart and come into contact with the blade. If a malfunction occurs during operation, fragments/splinters of the rear guard may be ejected from the rotating blade and may come into contact with the operator or bystanders, posing a risk of injury. potential accumulation. The probability of causing injury to the user is rated as “Low”.

Instructions on necessary measures to ensure the safety and interests of consumers during the recall process: For the safety of consumers, DeWALT recommends that consumers stop using the product, check / compare model number and date of manufacture with the product details listed above, and contact DeWALT Customer Service for a free repair package.

Contact:

Consumers can directly contact the nearest DeWALT dealer or hotline: 0333798709, or send an E-mail to: vn.service@sbdinc.com, or visit the website: https ://www.2helpu.com/DEWALT/VN/vn-VN for support. The Department of Competition and Consumer Protection has been actively monitoring the implementation of the above Program by the representative office of Stanley Works Asia Pacific Pte.Ltd in Vietnam.
Source: Department of Competition and Consumer Protection